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SMS Terms & Conditions

VITAL PROTEINS SMS PROGRAMS – TERMS AND CONDITIONS

The following Terms and Conditions apply to programs we operate that incorporate text messaging. 

For All SMS Programs

Electronic Consent (E-Sign)  By clicking on the checkbox to receive text messages you consent to receive disclosures about text messages electronically, instead of in paper form. You can withdraw your consent to receive these disclosures at any time without penalty, and you can request a paper copy for no fee by calling us at (224) 544-9110. You can also call us at that number to update your contact information. To ensure you receive and can retain the necessary disclosures, you must have a device (such as your mobile phone) with internet access, and either a printer or storage space to save the disclosures.

The following additional terms apply, depending upon the text messaging program in which you have enrolled:

SMS Updates & Offers

Text JOIN to (833) 986-2512 to subscribe.

Text STOP to (833) 986-2512 to unsubscribe.

By signing up to receive text messages about our product updates, offers, news and campaigns, you are consenting to receive automatically-generated text messages from us at the phone number you have provided for your account (of which you are the owner).  Absent special circumstances (where we may be replying to your messages), we anticipate sending approximately 2 such text messages per week.  Your consent is not a condition of purchase.  Message and data rates may apply. You agree to notify us if this phone number should change and is no longer assigned to you.  You may unsubscribe or opt out of these messages at any time by replying STOP to any of our texts or by calling Vital Proteins.com at (224) 544-9110.  For Customer Service text HELP in reply to any of our text messages, or contact us at (224) 544-9110 or info@vitalproteins.com.

SMS Subscription Order Management Program (“SMS Subscription Program”)

Text STOP to (833) 239-9029 to unsubscribe.

By signing up for the SMS Subscription Program, you are consenting to receive automatically-generated text messages from us at the phone number you have provided for your account (of which you are the owner) concerning the management of your Vital Proteins product subscription.  Absent special circumstances (where we may be replying to your messages), we anticipate sending you text messages each month before your order is processed.  Your consent is not a condition of your participation in the subscription program.  Message and data rates may apply. You agree to notify us if this phone number should change and is no longer assigned to you.  You may unsubscribe or opt-out of these messages at any time by replying STOP to any of our texts or by calling Vital Proteins.com at (224) 544-9110.  For Customer Service text HELP in reply to any of our text messages, or contact us at (224) 544-9110 or info@vitalproteins.com.

While you consent to receive messages sent using an autodialer, the foregoing shall not be interpreted to suggest or imply that any or all of our text messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”) or an automated system for the selection or dialing of phone numbers.